Privacy Policy
Tunael Song AI provides browser tools and AI music generation workflows. This policy explains what information may be collected, how it is used, and what choices visitors have.
Information We Collect
We may collect account information such as email address, authentication identifiers, subscription status, credit balance, generation prompts, selected styles, generated audio metadata, support messages, and payment-related identifiers from PayPal or Creem.
The free browser tools process uploaded audio locally in your browser unless a page clearly says otherwise. Local tool files are not intentionally uploaded to our server by the BPM calculator, audio trimmer, or slowed plus reverb tool.
How We Use Information
We use information to provide generation jobs, manage credits, process subscriptions, prevent abuse, answer support requests, improve the product, and maintain site security.
Cookies, Advertising, and Analytics
Third-party vendors, including Google, may use cookies to serve ads based on a user's prior visits to this site or other sites. Google's use of advertising cookies enables it and its partners to serve ads based on visits to sites on the Internet.
Users may opt out of personalized advertising by visiting Google Ads Settings at https://www.google.com/settings/ads. Users may also opt out of some third-party vendors' use of cookies for personalized advertising by visiting https://www.aboutads.info.
If analytics or advertising tools are enabled, they may receive technical data such as IP address, browser type, device information, referring page, pages visited, and rough interaction events. We do not intentionally pass sensitive personal information in ad requests.
Payments
Payments are handled by PayPal and Creem. We do not store full card numbers. We store provider identifiers needed to confirm subscription status, issue credits, handle renewals, and support account questions.
Data Retention
Free-tier generated audio may expire after seven days. Paid account records, ledger entries, invoices, and security logs may be retained as needed for service operation, accounting, dispute resolution, and legal compliance.
Your Choices
You may contact us to request access, correction, or deletion of account information. Some records may need to be retained when required for billing, fraud prevention, legal compliance, or security.
Contact
For privacy questions, contact support@tunaelsongai.com.